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Fanvil X2CP – Call Center Phone

Fanvil
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Model No: X2CP

  • Professional IP phone customized for call center
  • 2 SIP Lines, 3-way conference
  • 128×48 black-and-white backlit display
  • Support call center headset (RJ9 port, 3.5mm port)
  • Electronic Hook Switch (EHS) support for wireless headset
  • LED function Keys for Mute/Hold/Call Forwarding/Headset
  • Support off-hook/on-hook by pedal switch
  • Support LDAP, XML Phonebook
  • 10/100Mbps Ethernet, PoE integrated
  • Compatible with major platforms: Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya etc.

*Reference to the country telecommunication regulations this product is subject to TRCSL approvals. Product is not available for online purchase. If you are authorized to purchase this product, please submit your company details and obtain a quote or contact our sales team.

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SKU: X2CP Categories: , , , , , ,
Generic
  • 2 SIP Lines
  • HD Voice
  • PoE Enabled
  • Headset mode
  • Optional External Power Supply
Phone Features
  • Local Phonebook (500 entries)
  • Remote Phonebook (XML/LDAP, 500 entries)
  • Call logs (In/out/missed, 600 entries)
  • Black/White List Call Filtering
  • Voice Message Waiting Indication (VMWI)
  • Programmable Soft keys
  • Network Time Synchronization
  • Support Plantronics wireless headset (Through Plantronics APD-80 EHS Cable)
  • Support Jabra wireless headset (Through Fanvil EHS20 EHS Cable)
  • Support Recording (Through Server Recording )
  • Action URL / Active URI
  • uaCSTA
Call Features
  • Call out / Answer / Reject
  • Mute / Unmute (Microphone)
  • Call Hold / Resume
  • Call Waiting
  • Intercom
  • Caller ID Display
  • Anonymous Call (Hide Caller ID)
  • Call Forwarding (Always/Busy/No Answer)
  • Call Transfer (Attended/Unattended)
  • Call Parking/Pick-up (Depending on server)
  • Redial
  • Do-Not-Disturb
  • Auto-Answering
  • Voice Message (On server)
  • 3-way Conference
  • Hot Line
  • Hot desking
Audio
  • Wideband ADC/DAC 16KHz Sampling
  • Narrowband Codec: G.711a/u, G.723.1, G.726-32K, G.729AB
  • Wideband Codec: G.722
  • Full-duplex Acoustic Echo Canceller (AEC)
  • Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
  • Packet Loss Concealment (PLC)
  • Dynamic Adaptive Jitter Buffer up to 300ms
  • DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO
Networking
  • Physical: 10/100Mbps Ethernet, dual bridged port for PC bypass
  • IP Configuration: Static / DHCP / PPPoE
  • Network Access Control: 802.1x
  • VPN: L2TP / OpenVPN
  • VLAN
  • LLDP
  • QoS
  • RTCP-XR(RFC3611), VQ-RTCPXR(RFC6035)
Protocols
  • SIP2.0 over UDP/TCP/TLS
  • RTP/RTCP/SRTP
  • STUN
  • DHCP
  • LLDP
  • PPPoE
  • 802.1x
  • L2TP
  • OpenVPN
  • SNTP
  • FTP/TFTP
  • HTTP/HTTPS
  • TR-069
Deployment & Maintenance
  • Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR-069
  • Web Management Portal
  • Web-based Packet Dump
  • Configuration Export / Import
  • Phonebook Import/Export
  • Firmware Upgrade
  • Syslog
Physical Specifications
  • LCD x1 : 128×48 dot-matrix backlit display
  • Keypad: 23 keys, including
    • 4 Soft-keys
    • 4 LED Function keys (Mute, Hold, Auto Answer, Headset )
    • 12 Standard Phone Digits keys
    • 2 Volume Control keys, Lower/Increase(Left/Right)
    • 1 Volume Select key, (Page Down)
  • 5M CAT5 Ethernet Cable x1
  • Earphone bracket x1
  • Back Rack x1
  • 5mm Port x2: Headset x1, Foot pedal x1
  • RJ9 Port x2: Headset x1, Monitor earphone x1
  • RJ45 Port x2: Network x1, PC x1 (Bridged to Network)
  • DC Power Input: 5V/0.6A
  • Power Consumption: Idle 0.9~1.6W, Peak 1.6~2.5W
  • Working Temperature: 0~45Š
  • Working Humidity: 10~95%
  • Installation: Desktop Stand
  • Color: Black
  • Device Dimensions
    • Do not contain Earphone bracket: 100.8x147x107.4mm
    • Contain Earphone bracket: 100.8×155.4x246mm
  • Gift Box Dimensions: 200x175x52mm
  • Outer CTN Dimensions: 555x370x220mm (20 PCS)

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    Fanvil X2CP Call Center Phone Datasheet

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